Tiger Computer Systems
Services Terms & Conditions Agreement

This agreement is between Tiger Computer Systems (PROVIDER) and the party as specified in the Paypal payment on-line application and/or the party who hired the services of Tiger Computer Systems (CLIENT).

Tiger Computer Systems - Design Terms and Conditions

1.     Website design, Business Card, Flyer, Logo design, and software development services only. This agreement covers the web design, software development, website services, web hosting, web maintenance services, and any website related matter related to the PROVIDER’s company and with relation of the involved party (CLIENT). Other services by the same PROVIDER are available at www.TigerComputerSystems.com and are subject to another agreement.

2.    Professional design services (flat fee). Includes any plan offered by PROVIDER available at www.TigerComputerSystems.com Those are discounted services based on preliminary designs. CLIENT has the right to choose from the preliminary designs on non-exclusive basis offered or presented by PROVIDER. The design service includes customization of the web site with client’s name, logo, text, images and colors; however, the discounted price does not include customizations and modification to the initial design.

3.     Policies. CLIENT agrees to abide by PROVIDER’S "Acceptable use policy" and "Copyright infringement policy". PROVIDER reserves the right to change the policies from time to time to reflect the dynamic nature of the Internet. Both policies are available on-line at any time or as a hard copy by request only.

4.    Limitations. There are certain limits to each plan. Those include number of pages, number of color schemes, number of coordination steps, number of items in the shopping card etc. PROVIDER has explained the terms and listed the limitations at his web site. CLIENT agrees to abide by those limitations. CLIENT agrees to pay additional fee if he chooses to exceed such limitations. PROVIDER will notify CLIENT about such extra charges and will proceed only with CLIENT’s approval.

5.     Custom design (per hour charge). CLIENT has the option to order any kind of web design, software design, software programming, logo design on a full custom basis. In this case customer pays per hour. The hourly rates are listed at the web site. Some custom work carries minimal hours. CLIENT understands that design is not exact science and that results may vary. CLIENT trusts PROVIDER based on his own research, review of previous work etc. CLIENT will be responsible for the payment of the hourly fees regardless how satisfied or unsatisfied with the result he is. Estimates may not be accurate. CLIENT pays per actual hours not per estimate. CLIENT may set limits and the work will stop when the limit is reached.

6.     "Add on". PROVIDER offers a number of standard “add on” features at flat rate. CLIENT agrees to pay such flat rate for the feature “as is”. If client requires additional features he agrees to pay for the extras on per hour basis.

7.     Ownership. License to use. PROVIDER grants to CLIENT one license to use any of the aforementioned products including but not limited to professional designs, custom designs, add on products, software, e-commerce stores, data base designs etc. One license means installation at one domain for the design and installation and use of one instance of the software.

8.     Maintenance. PROVIDER is offering and CLIENT has the option to subscribe for web site maintenance services. Maintenance plans vary depending on the needs of the CLIENT. The maintenance plans are based on monthly fees and may very according your needs with specific time and amount of labor.

9.  Tiger Computer Systems logo placement. CLIENT agrees the text and link “Contact the webmaster at Tiger Computer Systems” to be placed at the bottom of each and every web page designed by PROVIDER.

10.  Copyright. CLIENT is the copyright owner of the content (text, pictures etc.) unless CLIENT uses someone else’s copyrights with permission.

11.  On-line subscription. If CLIENT makes an on-line, paperless subscription for the services. CLIENT acknowledges that all the information he submits on-line is true and correct to the best of his knowledge. CLIENT agrees that the act of submitting his subscription Paypal form on-line is equivalent to his/her signature.

12.  Price change. PROVIDER has the right to change the price of the services to reflect a change in the cost of the service, or other reasons.

13.  Start of services. Services will typically start on the next business day after CLIENT submits the content.

14.  Content submission. PROVIDER will accept every reasonable communication like e-mail, Postal Service, etc. Special human coordinator is available to CLIENT 8 hours per day, 5 days a week to facilitate the content submission and to answer questions. It is CLIENT’s responsibility to provide all the content in a timely manner. Design work will not start before all content is submitted.

15.  Quality of Services. PROVIDER will apply the best efforts to provide the best possible quality.

16. Fees. CLIENT agrees to pay for the services and fees as specified at www.TigerComputerSystems.com CLIENT agrees to pay the full website project costs as specified on www.TigerComputerSystems.com, if he cancels his hired services or hosting before the expiration of the agreement.

17.  Delivery. PROVIDER will deliver (install) the design to a valid web address. (Business Cards and Flyers: Local Pick up only, Printouts may take up to 14 business days to be ready. Colors may be vary in printouts. After your design has been sent to printing, changes mean a new order.)

18.  Web hosting services. CLIENT understands and agrees that he has to have active web hosting in order to be able to accommodate the web design.

19.  Acceptance and acceptance by default. CLIENT agrees to accept the design within 3 business days after the notification of delivery. Mechanical errors could be reasons for non acceptance (rejection). Examples: someone else’s web site was delivered by mistake, missing pages, broken links, missing content etc. If client does not respond to inquiry for acceptance within 3 business days the work will be considered done and accepted by default.

20.  Termination. This agreement is terminated upon the acceptance of the design work by the CLIENT, however the obligations of client to pay remain after the termination of this agreement until all fees due are paid in full. This agreement will not terminate if CLIENT has purchased maintenance plan, or monthly plans. In this case, the Agreement will remain in full force as long as CLIENT has his account current. If CLIENT has purchased a bundled hosting product, it will carry a term of 12 months, or as specified at www.TigerComputerSystems.com If the client cancels before the end of the term they will be charged the full remaining balance of their subscribed plan which will be prorated accordingly.

21.  Payments. . CLIENT agrees to pay for Website Design Packages 50% of the project price to start and the reminder 50% to finish and get the project delivered. CLIENT agrees to pay upfront for all “flat fee” services and upon receiving of invoice for all hourly bills. Monthly charges are due upfront for the first payment and on the account anniversary date each month thereafter until the expiration of the payment term.

22.  Late Payment OR Not Sufficient Funds Payments. CLIENT agrees to pay additional late fee of 15% per month or the maximum permitted by the law of the amount due and non paid. A Non Sufficient Funds payment will incur in a charge of $20.00 or 15% whichever higher.

23.  No refunds. PROVIDER will not refund collected fees.

24.  Collections. PROVIDER has the right to disable CLIENT’s web site and to block the transfer of web content, software and/or domain name in order to collect money owed from CLIENT to PROVIDER. PROVIDER has the right to charge CLIENT depending on the chosen plan CLIENT did for the website project.

25.  No solicitation. CLIENT agrees not to approach PROVIDER's employees with proposals to hire them as his own employees or contractors. If CLIENT were to hire any of PROVIDER's employees, CLIENT agrees to pay PROVIDER for each employee thus hired customary fees charged by top employment agencies plus 30% surcharge.

26. LIMITED LIABILITY. PROVIDER SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL OR EXEMPLARY DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THIS AGREEMENT OR THE PRODUCT, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOST PROFITS, LOSS OF USE, LOST DATA, LOSS OF PRIVACY, DAMAGES TO THIRD PARTY EVEN IF PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY WHETHER ANY CLAIMS BASED UPON PRINCIPLES OF CONTRACT, WARRANTY, NEGLIGENCE OR OTHER TORT, BREACH OF ANY STATUTORY DUTY, PRINCIPLES OF INDEMNITY OR CONTRIBUTION, THE FAILURE OF ANY LIMITED OR EXCLUSIVE REMEDY TO ACHIEVE ITS ESSENTIAL PURPOSE OR OTHERWISE. FURTHER, PROVIDER WILL NOT CENSOR ANY CONTENT ON THE INTERNET. IT WILL BE CLIENT'S RESPONSIBILITY FOR THE USAGE OF HIS CONTENT AND ANY CONSEQUENCES OF THIS USAGE.

27.  Indemnification. CLIENT shall indemnify, defend by counsel reasonably accepted by PROVIDER, protect and hold PROVIDER harmless from and against any and all claims, liabilities, losses, costs, damages, expenses, including consultants' and attorneys' fees and court costs, demands, causes of action, or judgments directly or indirectly arising out of or related to the web design and other services provided by PROVIDER to the CLIENT.

28.  Entire Agreement. This Agreement constitutes the entire understanding and contract between the parties and supersedes any and all prior and contemporaneous, oral or written representations, communications, understandings and agreements between the parties with respect to the subject matter hereof, all of which representations, communications, understandings and agreements are hereby canceled to the extent they are not specifically merged herein. The parties acknowledge and agree that neither of the parties is entering into this Agreement on the basis of any representations or promises not expressly contained herein.

29.  Modification. This Agreement shall not be modified, amended, canceled or in any way altered, nor may it be modified by custom and usage of trade or course of dealing, except by an instrument in writing and signed by both of the parties hereto.

30.  Waiver. Performance of any obligation required of a party hereunder may be waived only by a written waiver signed by the other party, which waiver shall be effective only with respect to the specific obligation described therein. The waiver by either party hereto of a breach of any provision of this Agreement by the other shall not operate or be construed as a waiver of any subsequent breach of the same provision or any other provision of this Agreement.

31.  Severability. If any provision of this Agreement shall be unlawful, void, or for any reason, unenforceable, it shall be deemed severable from, and shall in no way affect the validity or enforceability of, the remaining provisions of this Agreement, which shall remain valid and enforceable according to its terms.

32.  Governing Law. This Agreement was entered into in the State of Florida and its validity, construction, interpretation and legal effect shall be governed by the laws and judicial decisions of the State of Florida applicable to contracts entered into and performed entirely within the State of Florida.

33.  Authority to Execute. Each of the parties to this Agreement represents and warrants that it has full power to enter into this Agreement and that it hasn't assigned, encumbered, or in any manner transferred all or any portion of the claims covered by this Agreement.

34.  Benefit of Successors and Assigns. This Agreement shall be binding upon and inure to the benefit of each of the parties hereto, and except as otherwise provided herein, their respective legal successors and permitted assigns.

35.  Cumulative Remedies. Except as specifically provided herein, no remedy made available to either party hereunder is intended to be exclusive of any other remedy provided hereunder or available at law or in equity.

36.  No Partnership or Agency. Nothing in this Agreement shall be construed as creating a joint venture, partnership, agency, employment relationship, franchise relationship or taxable entity between the parties, nor shall either party have the right, power or authority to create any obligations or duty, express or implied, on behalf of the other party hereto, it being understood that the parties are independent contractors vis-a-vis one another.

37.  No Third Party Beneficiaries. Nothing contained in this Agreement, express or implied, shall be deemed to confer any rights or remedies upon, nor obligate any of the parties hereto, to any person or entity other than such parties, unless so stated to the contrary.

38.  Excused Performances. PROVIDER shall not be deemed to be in default of or to have breached any provision of this Agreement as a result of any delay, failure in performance or interruption of the Services, resulting directly or indirectly from acts of God, acts of civil or military authority, civil disturbance, war, strikes or other labor disputes and disturbances, fire, transportation contingencies, shortages of facilities, fuel, energy, labor or materials, or laws, regulations, acts or order of any government agency or official thereof, other catastrophes, or any other circumstances beyond PROVIDER's reasonable control. In the event of any such delay or failure, performance of the Services shall be deferred to a date and time mutually agreeable by the parties.

39.  Counterparts. This Agreement may be executed in one or more counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same instrument.

40.  Captions. The section headings and captions contained herein are for reference purposes and convenience only and shall not in any way affect the meaning or interpretation of this Agreement.

41.  Gender. Where the context so requires, the masculine gender shall include the feminine or neuter, and the singular shall include the plural and the plural the singular.

42.  Recitals. The recitals above set forth are incorporated herein by reference.

43.  Arbitration. Any dispute arising under this agreement shall be resolved by binding arbitration in the city of Kissimmee, Florida and under the rules of the American Arbitration Association.

 

Tiger Computer Systems - Hosting Terms and Conditions

  1. Length of contract
    If you pay annually then your contract runs for 12 month from the date you first ordered.  Details of how to cancel the contract can be found below.

  2. Server abuse
     Any attempt to undermine or cause harm to a server, or customer, of Tiger Computer Systems is strictly prohibited. Offenders will be prosecuted to the fullest extent of the law.

  3. The content of your web site
    All services provided by Tiger Computer Systems may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States, or any International laws is prohibited.
    The following list is not exhaustive, but it will indicate the sort of material you are not permitted to host:

  • Copyright material.

  • MP3 files containing copyright music, unless you created the music yourself and own the copyright.

  • Material we judge to be threatening or obscene.

  • Material protected by trade secret and other statute.

  • Pornography and sex-related merchandising, including sites that link to such content.

  • Pirated software, also known as warez.

  • Hacker programs or archives, including sites that link to such content.

  • Hate propaganda.

  • Products designed to defraud others, e.g. satellite hacking equipment.

  • Promotion of illegal activities.

  • Content that may be damaging to our servers or any other server on the internet.

  • Web sites promoted by spam or involved in spamming or selling spam related software or bulk email lists.

  • IRC or IRC bots.

  1. The content of your emails
    Spam is "Unsolicited junk e-mail sent to large numbers of people to promote products or services". We have a zero tolerance policy towards spam and we monitor our mail servers to ensure they are not being used for spamming. If we allowed customers to spam then our mail servers would be blacklisted and none of our customers would be able to send and receive mail reliably. It is in all customers’ interests that we stop spam.
    We do not permit:

  • The sending of spam through our servers.

  • Sending out spam through another providers mail server which includes links to web pages or email addresses hosted on our servers.

  • Web sites promoted by spam or involved in spamming or selling spam related software or bulk email lists.

  • As delegated by our upstream providers, any sites using spam or selling of spam related software or bulk email content will be closed. 

  • If you spam, we will see you doing it, your account will be terminated and you will not get a refund.

  • If we receive a spam complaint about your account we will.

  • Suspend your account to prevent any further violations.

  • Contact you to ensure you will not do it again.

  • Either reactivate the account or terminate it.

  1. Protecting server resources
    Each server has a limited amount of processing power and memory. We have found most our customers to stay within "reasonable limits", but sometimes people do cause problems for other users by using too many resources. If you are a shared hosting customer you may not:

  • Provide hosting for third parties, unless you have a proper reseller account.

  • Link to cgi scripts running on your account from other domains (e.g. banner exchanges).

  • Use more than 10% of system resources on the server.

  • We do not allow clients to install their own cgi or php chat rooms. These tend to be a large drain on system resources and we cannot allow it as an account option. However, we provide chat systems which you may use free of charge.

  • Bulletin boards are permitted, provided they stay within the 10% server usage limit explained above.

  • We allow you (subject to a suitable hosting plan) to run programs to run continually in the background (cron jobs). However, these must not overload the server or affect other users sites.

  • If you go over any of the limits described above we will suspend your account and contact you to resolve the situation. We may offer dedicated server hosting for an additional charge. If you do not move to a dedicated server or reduce your system usage we will terminate your account to protect other customers.

  1. Specific programs/scripts not permitted.

             We do not permit the use of:

  • The webmail part of PHP nuke or any of its derivatives as this allows anyone to send out email and will be abused by spammers.

  • Formmail.pl from Matts Script archive. We have a secure version already installed on our servers, use it instead.

  • Formmail.php. Use the secure formmail.cgi which we have already installed on the server.

  1. Bandwidth usage
    Each hosting plan Tiger Computer Systems provides has a set amount of bandwidth available per month. We monitor this usage and if your site goes over the limit it will be suspended until the second day of the next month. If you do not wish to wait until the next month you can upgrade your hosting plan to one with more bandwidth. If you are concerned about going over your limit you should check your bandwidth usage in the control panel in the middle of the month and contact us if you think you will go over.

  2. 99.9% uptime guarantee

  3. IP Addresses and DNS delegation
     We provide IP address information in your welcome email. This is provided to allow access to the web site and control panel until the domain name has been transferred to our DNS servers. Customers are not permitted to link to their site or address via an IP address based link once the transfer is complete. This is for your own safety as it prevents links becoming out dated if we change your IP address. All customers must change their domain names' DNS servers to those specified on their welcome email. We do not permit customers to use external DNS management tools because of the likelihood of failure if we change an IP address. If you decide to use an external DNS service then you agree to absolve Tiger Computer Systems of all liability should your site fail due to DNS errors or the IP address changing at a later date. All IP addresses remain the property of Tiger Computer Systems or its upstream providers and are provided according to ARIN and RIPE rules and only when required for technical reasons.

  4. DNS modifications
    We do not provide DNS management services. If you require changes to DNS records (A, MX etc) we will do our best to carry them out but we cannot provide a warranty that the changes will continue to work in the future.

Billing

  1. Annual Billing: We will not bill your card automatically. We will send a renewal notice to the email address you provided us with when you signed up approximately one month before the renewal date. However, because 40% of our customers do not tell us when they change email addresses and because many ISP's spam filters remove emails which mention web hosting services we cannot guarantee delivery of these emails. We recommend that you make a note in your diary one year from the date you ordered the hosting originally. If we do not receive the renewal payment by the due date then we will suspend the account. If payment is still not received within 7 days we will assume the account is no longer required and delete it.

  2. Data integrity and backups
    We will endeavor to keep backups of your data in order to restore the server if we have a disk failure. However, we provide no guarantee that we will be able to do so. It is in your own interests to keep a copy of your web site backed up on your own computer. You can do this by simply uploading changes from a copy you hold or by using the backup tool provided with most of our web hosting accounts. If you have an accident with your site we will do our best to help, but we may not be able to restore your files for you. It is impossible to have too many backups. Keeping a local copy at your location is the best way to protect your data. If you are a dedicated server customer then we do not keep any backups of your files. If you have paid us for a backup drive then you have the hardware and software necessary for making backups, but it is your responsibility to make sure you have it turned on. Again, we can make no guarantees about he integrity of backups.

  3. Passwords
    We will provide you with a username and password for accessing your account. This will be sent to the email address you entered into our order form. If you lose your password we can resend it to the same email address. If your email address has changed you will need to supply proof of your identity before we will provide the password. The reason for this is that a large percentage of password requests we receive are from people trying to gain unauthorized access to customers accounts. It is in your interests that we verify your identity before issuing a password.

  4. Indemnification
     By ordering services from us you agree to indemnify and hold harmless Tiger Computer Systems from any claims resulting from the use of the service which damages the subscriber or any other party.

  5. Limitation of liability
    Your use of Tiger Computer Systems’s services are at your sole risk.  All Tiger Computer Systems  services are provided on an "AS IS" basis WITHOUT  WARRANTIES OF ANY  KIND, EITHER EXPRESS, IMPLIED, CONSTRUCTIVE, OR STATUTORY, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY,  NON INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow the exclusion of implied warranties, so this exclusion may not apply to you in full. Tiger Computer Systems makes no guarantee of availability of service and reserves the right to change, withdraw, suspend, or discontinue any functionality or feature of the Tiger Computer Systems service.
    IN NO EVENT WILL Tiger Computer Systems BE LIABLE FOR ANY
    DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT,
    INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR
    PUNITIVE DAMAGES ARISING OUT OF THE USE OF OR 
    INABILITY  TO USE Tiger Computer Systems 's  SERVICES OR ANY
    CONTENT THEREON. THIS DISCLAIMER APPLIES, WITHOUT 
    LIMITATION, TO ANY DAMAGES OR INJURY, WHETHER FOR
    BREACH OF CONTRACT, TORT, OR OTHERWISE, CAUSED BY
    ANY FAILURE OF PERFORMANCE; ERROR; OMISSION; 
    INTERRUPTION; DELETION; DEFECT; DELAY IN OPERATION OR
    TRANSMISSION; COMPUTER VIRUS; FILE CORRUPTION; 
    COMMUNICATION-LINE FAILURE; NETWORK OR SYSTEM 
    OUTAGE; OR THEFT, DESTRUCTION, UNAUTHORIZED ACCESS 
    TO,  ALTERATION OF, OR USE OF ANY RECORD.
    The formation, construction and interpretation of this agreement shall be controlled by the laws of Unites States. The U.N. Convention of Contracts for the International Sale of Goods is expressly excluded from any interpretation of this Agreement.

  6. Legal jurisdiction
    These terms and conditions are exclusively governed by United States law and by ordering services from Tiger Computer Systems you submit to the exclusive jurisdiction of the United States courts.

  7. Legal disputes
    If you intimate that you are entering into legal action against us we will suspend your account until the legal dispute has been resolved.

  8. Explanation of the above
    We will do our best to keep the service running reliably but we will not be held responsible for any losses you incur through your use of it. If you are in business you should ensure you have adequate business insurance and we recommend you contact an insurance broker.

  9. Changes to these terms and conditions
    Tiger Computer Systems reserves the right to change or amend these Terms of Service at any time without prior notice.

  10. Enforcement
    Violations of these Terms of Service should be referred by email to support@tigercomputersystems.com. All complaints will be investigated promptly. Violations of these terms and conditions can be ground for immediate account deactivation without refund.

 

Tiger Computer Systems Marketing - Guaranteed Visitors Terms and Conditions

This Agreement shall govern participation in the Tiger Computer Systems Guaranteed Visitors program ("Guaranteed Visitors"). By participating in the Program, you are agreeing to be bound by these Terms and Conditions. The term 'customer' shall refer to the party hiring the services of Tiger Computer Systems.

PAYMENT:
All customers are required to pay one-hundred (100%) percent of the cost of the campaign before its activation. Tiger Computer Systems reserves the right to set and negotiate specific payment terms on a Customer-by-Customer basis.

Participation:

Tiger Computer Systems shall have absolute discretion as to whether or not it accepts a particular customer or site for participation in the Network

1. Tiger Computer Systems will not deliver visitors to sites containing content that is not appropriate for viewing by a general audience. The following are examples (including but not limited to) of the type of sites we will not deliver visitors to:

  • Sites with pornography, adult content, sexual or erotic material or sites that contain links to such content

  • Sites containing or linking to software piracy

  • Sites containing or linking to any form of illegal activity (i.e., how to build a bomb, hacking, 'phreaking', etc.)

  • Sites with gratuitous displays of violence, obscene or vulgar language, and abusive content or content which endorses or threatens physical harm

  • Sites promoting any type of hate-mongering (i.e., racial, political, ethnic, religious, gender-based, sexuality-based or personal, etc.)

  • Sites that participate in or transmit inappropriate newsgroup postings or unsolicited e-mail (spam)

  • Sites promoting any type of illegal substance or activity sites with illegal, false or deceptive investment advice and money-making opportunities

  • Sites with any type of content reasonable public consensus deems to be improper or inappropriate

2. Your Advertisement Page can not contain any other popup windows. Any additional window generated by your site shall be considered a popup window, including popups, pop-behinds, or exit popups windows. If a popup window is installed on the URL at any time, Tiger Computer Systems may stop the campaign and you will not be entitled to a refund.

3. Your Advertisement Page can not have background music or sounds

4. Your Advertisement Page can not contain scripts that alter users browser settings

5. Your Advertisement Page can not contain any frame breaking codes.

6. To insure compliance with these terms and conditions, any Customers that change their content after approval for membership MUST notify Tiger Computer Systems of the changes in writing IMMEDIATELY. If your site is changed during the campaign such that it includes inappropriate content, Tiger Computer Systems may stop your campaign immediately. In this case, you will not be entitled to a refund.

Data Reporting (Stats): All Campaigns purchased on the Network are served, tracked and reported by Trafficserverstats and http://r18.trafficserverstats.com. In the event of a discrepancy, Tiger Computer Systems and/or our third part data will have final authority and Tiger Computer Systems will not accept reports from any free tracking service, hit counter, or other service that requires an image to load and that is not directly hosted on the advertisers website. For Campaigns that involve third party serving/tracking, accounting may be beyond the control of Tiger Computer Systems  Campaigns that use third party serving/tracking for auditing purposes may be subject to alternate or additional controls. Tiger Computer Systems is the sole owner of all website, campaign, and aggregate web user data collected by Tiger Computer Systems. Customer only has access to website and web user data that is collected as part of Customer's campaign.

Payment Liability: Tiger Computer Systems  reserves the right to hold Customer and any agency, broker or other authorized representative of Customer jointly and severally liable for all amounts owed to Tiger Computer Systems.

Cancellation: Any Campaign canceled by Customer may be subject to a cancellation fee equal to 100% of that portion of the campaign scheduled to run during the three (3) day period following receipt by Tiger Computer Systems of written cancellation notice from Customer. Any traffic already used will not be refunded. If a cancellation occurs due to a violation of the Terms and Conditions, you will not be entitled to a refund.

Money-Back Guarantee:

While we are able to deliver traffic, and we guarantee to deliver targeted traffic, we do not guarantee sales of your product or service. we can guarantee that you will get the traffic you have purchased delivered to your site in the time you specify. If Tiger Computer Systems fails to deliver traffic to your website in the time specified on your original order, we will refund your money no questions asked!

The following charges will apply to all Pop-Under refunds.

  • A deduction of 5% will be made on the cost of the total order (not the refund amount).

  • A deduction of $8.00 per 1000 hits delivered to the date of the refund request.

Rates: All advertising rates are subject to change at any time.

Minimum CTR: Tiger Computer Systems does not guarantee minimum Click-through Ratio (CTR) for full page pop-up/pop-under banner ads.

GENERAL:
Representations and Warranties: Customer hereby indemnifies and holds harmless Tiger Computer Systems and the Publishers (including their successors, directors, officers, employees, agents, assigns) from and against all claims, loss, liability, damage and expense of any nature (including attorneys' reasonable fees) in connection with the Advertisement URL and its linked websites, for any actual or alleged breach of any term of this Agreement.
Damages: In no event shall either party be liable for special, indirect, incidental, or consequential damages, including, but not limited to, loss of data, loss of use, or loss of profits arising thereunder or from the provision of services.
Limitation of Liability: Neither Tiger Computer Systems nor the participating sites will be subject to any liability whatsoever for (a) any failure to provide reference or access to all or any part of the Advertisement URL due to systems failures or other technological failures of Tiger Computer Systems or of the Internet; (b) delays in delivery and/or non-delivery of a campaign, including, without limitation, difficulties with a Publisher or Website, difficulties with a third-party server, or electronic malfunction; and (c) errors in content or omissions in any Advertisement URL provided by Customer.

Modifications:

The Program reserves the right to change any of these terms and conditions at any time without notice. You are responsible for complying with any changes to the terms and conditions within 10 days of the date of change.

Minimum Age Requirements:

No person under the age of 18 is allowed to participate in our program unless written permission from a parent or legal guardian, notarized, signed and dated, is sent as an email attachment to support@tigercomputersystems.com

 

Tiger Computer Systems Marketing - Search Engine Submission Terms and Conditions

1. AGREEMENT. In this Terms & Conditions Agreement ("Agreement") "you" and "your" refer to each customer, "we", us" and "our" refer to Simple, Tiger Computer Systems.

2. PRODUCT ORDERED. You agree that the product you are ordering from us are potential search engine, directory & FFA submissions. You also agree that we cannot guarantee placement within these search engines, only that we will attempt to submit your website to them.

3. DETAILS OF SUBMISSION PROCESS. (1) We will select the amount of search engines (including ffa sites) that you ordered (or more) for potential submission. (2) Due to the nature or the location of your company, not all search engines / ffa sites will accept our submission for your site. (3) You agree that the actual number of search engines / ffa sites which will accept your website for submission will be either greater than, equal to or less than the actual amount that you ordered. (4) Example: Bob Smith orders a website submission package from us for 1000 search engines. We then take his order, and mark off over 1000 search engines/ffa sites for his site to be submitted to. We start the submission, and it ends up that 920 of those 1000+ search engines/ffa sites accepted his submission. This is a satisfactory submission.

4. FEES. As consideration for the services you have selected, you agree to pay to us the applicable service(s) fees.

5. REFUND POLICY. You agree that all sales are final and no refunds will be granted except in the following case: If we do not perform submissions on your behalf.

6. TERM. You agree that the submission service we provide is one time only, unless specifically stated in your particular order.

7. LIMITATION OF LIABILITY. You agree that our entire liability, and your exclusive remedy, with respect to any Services(s) provided under this Agreement and any breach of this Agreement is solely limited to the amount you paid for such Service(s). We and our contractors shall not be liable for any direct, indirect, incidental, special or consequential damages resulting from the use or inability to use any of the Services or for the cost of procurement of substitute services. Because in some countries and states do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states, our liability is limited to the extent permitted by law. We disclaim any and all loss or liability resulting from, but not limited to: (1) loss or liability resulting from access delays or access interruptions; (2) loss or liability resulting from data non-delivery or data mis-delivery; (3) loss or liability resulting from acts of God; (4) loss or liability resulting from the unauthorized use or misuse of your account identifier or password; (5) loss or liability resulting from errors, omissions, or misstatements in any and all information or service(s) provided under this Agreement; (6) loss or liability resulting from the interruption of your Service. You agree that we will not be liable for any loss of registration and use of your domain name, or for interruption of business, or any indirect, special, incidental, or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract, tort (including negligence), or otherwise, even if we have been advised of the possibility of such damages. In no event shall our maximum liability exceed Fifty ($50.00) American Dollars.

8. NO GUARANTY. You agree that, by ordering the amount of submission you did, not all submissions will be accepted due to the content and location of your site, or external rules applied for different Search Engines, FFAs, and/or Networks. Due to the fact that we do not control the Search Engine's databases, we do not guarantee first positions in Search Engine Results.

9. DISCLAIMER OF WARRANTIES. You agree that your use of our service is solely at your own risk. You agree that such Service is provided on an "as is" basis.

10. INFANCY. You attest that you are of legal age to enter into this Agreement.

 11. ACCEPTANCE OF AGREEMENT. YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT AND AGREE TO ALL ITS TERMS AND CONDITIONS. YOU HAVE INDEPENDENTLY EVALUATED THE DESIRABILITY OF THE SERVICE AND ARE NOT RELYING ON ANY REPRESENTATION AGREEMENT., GUARANTEE OR STATEMENT OTHER THAN AS SET FORTH IN THIS AGREEMENT.

 

Tiger Computer Systems - Online - Remote Technical Assistance and/or Support
Terms and Conditions

IMPORTANT - PLEASE REVIEW CAREFULLY. By using Tiger Computer Systems', online technical support and/or solutions you are subject to these Terms of Service.

Our Service is offered to you with the condition you accept, without modification, the terms and conditions set forth herein. Tiger Computer Systems may change the Terms of Service at any time without prior notice. You understand that by using the Service after a change becomes effective, you have agreed to it. By purchasing Service from Tiger Computer Systems, you are indicating your agreement to be bound by all of the terms and conditions set forth in this document.

THESE TERMS OF SERVICE APPLY TO SERVICE (DEFINED AS "REMOTE COMPUTER REPAIR", "REMOTE SPYWARE AND VIRUS CLEANING", "SOFTWARE SUPPORT AND INSTALLATION", "REMOTE COMPUTER MAINTENANCE, "REMOTE DATA BACKUP SERVICE", "INTERNET MONITORING AND RESTRICTIONS", "REMOTE FIREWALL MAINTENANCE", AND/OR ANY COMBINATION THEREOF AND/OR ANY OTHER SERVICE PROVIDED BY TIGER COMPUTER SYSTEMS) ORDERED AND/OR PROVIDED BY TIGER COMPUTER SYSTEMS

1. GENERAL
These Terms of Service (the "Agreement") are entered into by and between the Customer ("you", "your" or "Subscriber") and Tiger Computer Systems ("Tiger Computer Systems", "us" or "we"). You accept this Agreement upon:
(a) your submission of an online or telephone request for service, in verbal or written notice;
(b) your accepting the Terms of Service electronically during registration or in the course of initiating a support session whether online or by telephone;
(c) your use of the Service (see Paragraph 2); or
(d) your retention of the Software we provide following delivery or download.
This Agreement is made up of the terms below, plus the Privacy Policy, all attachments to this Agreement, and the other policies and materials specifically referred to in these Terms of Service, all of which are incorporated herein by reference. The Agreement and related policies are also set forth on the Tiger Computer Systems Service website located at www.TigerComputerSystems.com ("Website"). The Agreement sets forth the terms and conditions under which you agree to use our Service, and under which Tiger Computer Systems agrees to provide this Service to you. You may also receive a paper copy of this Agreement  by telephoning 407-846-7011 or contacting us by clicking here

2. DEFINITION OF SERVICE
For purposes of this Agreement, the term "Service" shall refer to Tiger Computer Systems Service, including all Software (as defined in Paragraph 7 below), technical support, products and Service provided by Tiger Computer Systems under the service option that you have selected. The Service may be referred to as, "Remote Computer Repair", "Remote Spyware and Virus Cleaning", "Software Support and Installation", "Remote Computer Maintenance", "Remote Data Backup Service", "Internet Monitoring and Restrictions", "Remote Firewall Maintenance" and or Any other possible service provided by Tiger Computer Systems.

3. AUTHORIZED USER, USE, AND RESPONSIBILITIES
3.1 You acknowledge that you are 18 years of age or older, and you agree that you have the legal authority to enter into this Agreement and affirm that the information you supply to us is correct and complete. Tiger Computer Systems relies on the information you supply. Providing false or incorrect information may result in Service being withheld, delayed, suspended or terminated of your customer account.
3.2 You agree to promptly notify Tiger Computer Systems whenever your personal or billing information changes (i.e., name, address, telephone number, and/or credit card number and expiration date).
3.3 You are responsible for all use on your account and/or computer systems. You accept full liability and responsibility for the actions of anyone who uses our Service via your account, or your computer systems, with or without your permission.
3.4 If you select a monthly subscription service plan that includes a pre-determined allocation of service time; the unused allotment of service time will NOT remain and/or roll-over in your account from month to month if unused. At the end of subscription period, any unused time remaining in your account will NOT be forfeited by you.
3.5 If you pre-purchase or subscribe to any Tiger Computer Systems Service:
You agree not to resell our Service or engage in similar activities that constitute a commercial or non-commercial sale.
You may use your account for up to four (4) log-on sessions per appointment at any time. The log-on session will only be provided to one (1) IP address. If you elect to support two (2) or more IP addresses, you have the option of purchasing two (2) support sessions or, at the technician's discretion, can elect to provide support to additional IP addresses during the same session if time allows, or if the customer has additional time remaining in their account.
3.6 You agree it is your responsibility to back up all software and data that is stored on your computer's hard disk drive(s) and/or on any other storage devices you may have prior to using the Service of Tiger Computer Systems and/or its third party service providers shall not be responsible at any time for loss, alteration or corruption of any software, data or files.
3.7 If your Service package involves Internet Monitoring and Restrictions, you understand that you are responsible for all internet activity made by you or anyone you allow to use your internet access account and/or screen name, including but not limited to, other employees, members of your family, children, and/or friends. It is your sole responsibility, and at your discretion, to inform all users that their internet activity is being monitored and reported by Tiger Computer Systems. Tiger Computer Systems has NO responsibility for informing account users that their internet activity is being monitored.
3.8 If your Service package involves Internet Monitoring and Restrictions, you understand that the restrictions you elect to place on your computer may potentially limit your ability to access the Internet, on occasion, as needed. The inability to access the Internet as a result of these pre-set restrictions is your sole responsibility. Tiger Computer Systems is in no way responsible for any inconvenience or potential damages resulting for the restrictions you set on your account.
3.9 You agree that your computer(s) meet(s) the following minimum system requirements:
(a) For Remote Computer Service:
i. Windows NT, Windows 2000 Professional, Windows XP Home, Windows XP Pro, or Windows XP Pro X64 edition.
ii. A functional dial-up or high-speed Internet connection
(b) For Service which require a router including, but not limited to, Internet Monitoring and Firewall Maintenance:
i. Windows 2000, Windows XP Pro, or Windows XP Pro X64 edition
ii. DSL or cable high-speed Internet connection

4. GRANTING OF PERMISSION
4.1 Customer hereby grants to Tiger Computer Systems, its technicians, and/or contractors a license to perform a direct connection to their computer(s) and network(s) for the express purpose of providing Service. Customer will cooperate in good faith to enable such connections to occur.

5. PRIVACY POLICY
Tiger Computer Systems will not sell or rent your personally identifiable information to anyone unless you expressly consent to disclosure of your personal identification and other personal information to third parties. We may send personally identifiable information about you to third parties when (a) we have your consent to share the information or (b) we find that your actions on our website violate this Terms of Service or (c) we respond to subpoenas, court orders or legal processes which require us to disclose Registration Data or any information about you to law enforcement or other government officials as Tiger Computer Systems, in its sole discretion, believes necessary and appropriate.

6. AVAILABILITY OF SERVICE
6.1 The Service you select may not be available at all times, and may not be available in the format generally marketed. Some personal computers may not be available to receive the Service even if initial testing showed that your connection was qualified or your computer environment was suitable. For Remote Computer Repair, we will qualify your Internet connection for the minimum line rate (speed) available for support based on our standard line qualification procedures. All Service is provided on an "AS IS" basis. Line rate, access and availability of Service are not guaranteed.
6.2 Tiger Computer Systems or its suppliers may, at any time, without notice or liability, restrict the use of the Service or limit its time of availability in order to perform maintenance activities and to maintain session control.

7. SOFTWARE LICENSES AND THIRD PARTY SERVICE
7.1 In connection with our Service, we provide to you, via download, CD, other media, or other delivery the use of the needed connection software which is owned by Tiger Computer Systems. You may use the Software only as part of or for use with the Service and for no other purpose.
7.2 The Software may be accompanied by an end user license agreement from Tiger Computer Systems or a third party. Your use of the Software is governed by the terms of that license agreement and by this Agreement, where applicable. You may not install or use any Software that is accompanied by or includes an end user license agreement unless you first agree to the terms and conditions of the end user license agreement.
7.3 We provide technical assistance and support for the Software in accordance with our policies. Technical assistance or support with regard to third party software provided by the Software supplier is solely provided in accordance with such third party's policies or other terms.
7.4. Your license to use the Software shall remain in full force and effect unless and until terminated by Tiger Computer Systems, its third party licensors, providers or suppliers, or until your customer account is terminated. Upon termination of your customer account for any reason, you must cease all use of the Software and immediately delete the Software from your computer.
7.5 Other Third Party Agreements: If you subscribe to or otherwise use any third party Service offered by or through Tiger Computer Systems, your use of any such Service is subject to the terms of Service of such third party service provider. You agree to comply with such provider's terms of service and that the third party provider is solely responsible for delivery of its service(s) to you and your use of them. Third party Service include, but are not limited to technical support, portal, training, and storage Service that Tiger Computer Systems may elect to make available from time to time. Violation of such third party provider's terms of service may, in Tiger Computer Systems's sole discretion, result in the termination of your customer account and use of service.
7.6 WE DO NOT PROVIDE YOU ANY SOFTWARE SUCH AS ANTIVIRUS OR ANY OTHER SOFTWARE REQUIRED FOR THE SERVICE. YOU HAVE TO OWN YOUR SOFTWARE TO BE USED BY ONE OF OUR TECHNICIANS.

8. TERM AND TERMINATION
8.1 Effective Date and Term. This Agreement goes into effect upon your acceptance of this Agreement as set forth in Paragraph 1 and shall continue, subject to the terms of Paragraph 1, until terminated by either party as permitted by this Agreement. Billing for Remote Computer Repair Service will apply on a purchased time  basis and/or used time basis.
8.2 Termination of Service.
8.2.1 Pre-Purchased Block Service. If you are a pre-purchased block service customer, either you or Tiger Computer Systems may terminate this Agreement without cause by giving notice to the other party. Termination by you will be effective upon your notice to Tiger Computer Systems Activation or set-up fees paid at the initiation of your service, if any, are non-refundable. Termination by Tiger Computer Systems shall be effective thirty (30) days after the date of notice to you, except as otherwise provided in this Agreement. In the event of termination by Tiger Computer Systems, for any reason, you will be required to pay the remaining balance of the charges applicable to your Service through the effective date of termination.
8.2.2 Termination and/or Suspension by Tiger Computer Systems If, in the sole discretion of Tiger Computer Systems: (a) you are in breach of any of the terms of this Agreement (including but not limited to all policies regarding abuse and acceptable use of the Service); (b) your use of the Service is prohibited by law or is disruptive to, adversely impacts or causes a malfunction to the Service, Tiger Computer Systems's network, or the use and enjoyment of other users; or (c) Tiger Computer Systems receives an order from a court to terminate your Service; (d) if Tiger Computer Systems for any reason ceases to offer the Service; or (e) if you are no longer a Tiger Computer Systems customer, then Tiger Computer Systems at its sole election may terminate or suspend your Service immediately without notice.
8.2.3 Terminated Account. Tiger Computer Systems, in its sole discretion, may refuse to accept your request for service, renewal or re-subscription following a termination or suspension of your use of the Service.

9. PRICING AND PAYMENT
9.1 Pricing and Fees. Fees and charges for the Service you select are supplied to you during the ordering process and are available on the Tiger Computer Systems web site at www.TigerComputerSystems.com, unless otherwise provided for in this Agreement. You agree to pay the charges applicable to your selected Service plan or time purchased, as well as any, applicable taxes and other charges including but not limited to activation fees, minimum service fees, no-show fees, fail to cancel fees, termination fees, other nonrecurring charges and set-up fees. You also agree to pay any additional charges or fees applied to your billing account for any reason, including but not limited to, interest, and charges due to insufficient credit or insufficient funds. Set up fees, activation fees, installation fees and other non-recurring fees, if applicable, will be included in your first bill. Monthly recurring charges (subscription plans) will be billed one month in advance; usage charges will be billed in arrears, and pre-purchase plans will be billed in advance, if applicable. Tiger Computer Systems or its agent will bill you directly, or charge your credit card, as you request and as approved by Tiger Computer Systems
9.2 Discontinuation of Service for Nonpayment. Service to you may be denied or discontinued without notice at any time in the placement of Service charges on your credit card, or your credit card provider denies or discontinues providing credit to you for any reason, or you fail to make payment when due or provide us with a new credit card expiration date before the existing one expires.
9.3 Late Fees. If any portion of your bill is not paid by the due date, Tiger Computer Systems may charge you a late fee on unpaid balances and may also terminate or suspend your Service without notice. The late fee will be the lesser of five percent (10%) per month, or the highest rate permitted by law. In the event Tiger Computer Systems utilizes a collection agency or resorts to legal action to recover monies due, you agree to reimburse us for all expenses incurred to recover such monies, including attorneys' fees.
9.4 Local Telephone, Toll and Long Distance Charges. Whether you are accessing the Service from your home or away from your home, you are responsible for all telephone charges.
9.5 You have the option to change your Service at any time by notifying us, provided that you qualify for and comply with any requirements of that Service.
9.6 Missed Appointments. You are required to contact Tiger Computer Systems a minimum of twenty-four (24) hours prior to your appointment to cancel or otherwise reschedule your appointment. A missed appointment fee of $20.00 will be deducted from your account should you fail to notify Tiger Computer Systems of your cancellation or desire to reschedule. Tiger Computer Systems technicians will attempt to call the telephone number provided by you during the scheduled appointment time three (3) times before considering the appointment a "missed" appointment. Your account will then be charged accordingly.
9.7 Service without Resolution. Tiger Computer Systems will make every attempt to troubleshoot, analyze, assess, correct or otherwise fix your computer or network problem. If Tiger Computer Systems is unable to resolve your computer problem, you will still be liable for charges for time spent by Tiger Computer Systems in an attempt to correct a problem.
9.8 Unable to Create Online Connection. No charges or fees will be applied if Tiger Computer Systems cannot connect with your computer in an attempt to provide Remote Computer Support Service.
9.9 The waiver of any fees or charges for Service provided lies solely at the discretion of Tiger Computer Systems
9.10 Any refunds provided are at the sole discretion of Tiger Computer Systems
9.11 Tiger Computer Systems reserves the right to charge service fees to a customer's credit card up to eight (8) weeks after the conclusion of service.

10. CHANGES TO SERVICE
The Customer agrees to pay any additional fees or charges associated with their request to change existing Service plans. Changes include, but are not limited to, modifications of existing Internet restriction, changes to firewall management, and/or other router-related services. You acknowledge that these types of Service changes will result in additional charges to your account.

11. LIMITATIONS ON USE OF THE SERVICE
11.1 You agree that your use of the Service and the Internet, without limitation, is your sole responsibility, is solely at your own risk, and is subject to all applicable local, state, national and international laws and regulations.
11.2 You agree that the Internet is not owned, operated or managed by, or in any way affiliated with Tiger Computer Systems and Tiger Computer Systems is not responsible and has no control over the information or materials accessible via the Internet through use of the Service. You further agree that Tiger Computer Systems does not own or control all of the various facilities and communications lines through which service may be provided, nor does Tiger Computer Systems guarantee access to or through websites, servers or other facilities on the Internet, whether or not such facilities are owned or controlled by Tiger Computer Systems
11.3 You agree that Tiger Computer Systems cannot and does not guarantee or warrant that data available for downloading through the Service will be free of defects, infection or viruses, worms, Trojan horses or other code that manifest contaminating, malicious or destructive properties. You are responsible for implementing adequate procedures to satisfy your particular requirements for accuracy of data input and output and for maintaining a means external to the Service for the reconstruction of any lost data.
11.4 You agree that the Internet is not a secure network and that third parties may be able to intercept, access, use, or corrupt the information you transmit or receive over the Internet. Tiger Computer Systems is not responsible for invalid destinations, transmission errors, or corruption or security of your data.
11.5 Tiger Computer Systems and/or its third party service providers reserve the right to refrain from providing and or all Service ordered and instead refund the customer's payment, wholly or in part, on the basis that the minimum system requirements are not met or the technical needs (including wiring or overcoming physical or technical barriers) or other requirements of the Customer are unusual or extensive and beyond the scope of this Service Agreement as reasonably determined by Tiger Computer Systems and/or its third party service providers.
11.7 FORCE MAJEURE: If Tiger Computer Systems and/or its third party service provider's ability to render service is impaired by you or circumstances beyond the control of Tiger Computer Systems and/or its third party service provider, Tiger Computer Systems and/or its third party service provider may choose not to provide service.

12. WARRANTIES AND LIMITATION OF LIABILITY
12.1 You acknowledge and agree that the service supplied hereunder is provided on an "As Is" or "As Available" basis, with all faults. Except as otherwise specifically set forth in this Agreement and as otherwise specifically set forth in any manufacturer warranty for any equipment or software provided by Tiger Computer Systems (but only if such warranty is included with such equipment or software), Tiger Computer Systems (and its officers, employees, parent, subsidiaries, and affiliates), its third party licensors, providers and suppliers, disclaim any and all warranties for the service, whether express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose, accuracy, non-infringement, non-interference title, compatibility of computer systems, integration, and those arising from the course of dealing, course of trade, or arising under statute. No advice or information given by Tiger Computer Systems or its representatives shall create a warranty. Use of Tiger Computer Systems computer support is at your own risk and is not warranted.
12.2 Tiger Computer Systems does not warrant that their Service will perform at a particular speed, bandwidth or data throughput rate, or will be uninterrupted, error-free, secure, or free of viruses, worms, or the like.
12.3 Tiger Computer Systems shall not be liable for loss of your data, or if changes in operation, procedures, or Service require modification or alteration of your equipment, render the same obsolete or otherwise affect its performance. Tiger Computer Systems makes no warranty regarding any transactions executed using the service or the Internet. Tiger Computer Systems makes no warranty regarding the content and information accessed by using the Service or any links displayed. You expressly assume all risk and responsibility for use of the service and the internet generally. Do not use the Service in any high risk activities where damage or injury to person, property, environment, or business may result in an error occurring.
12.4 In no event shall Tiger Computer Systems (or its officers, employees, parent subsidiaries, or affiliates), its third party licensors, providers or suppliers, be liable to you or any other person for any damages, including without limitation, any indirect, incidental, special or consequential damages, expenses, costs, profits, lost savings or earnings, lost or corrupted data, or other liability arising out of, or related to, the services provided by Tiger Computer Systems and/or its third party service provider or out of the installation, uninstallation, reinstallation, use of, or inability to use your computer equipment, hardware, peripherals, or the network resulting from the services provided hereunder, or to the extent of any claims against you by any other party.
12.5 All limitations and disclaimers stated in this paragraph also apply to Tiger Computer Systems third party licensors, providers and suppliers.
12.6 Tiger Computer Systems reserves the right to pursue any and all legal and equitable claims against you pertaining to your use or misuse of the service or you're your breach of the Agreement (including any policies relating to the Service).

13. INDEMNIFICATION
You agree to defend, indemnify and hold harmless Tiger Computer Systems from and against all liabilities, costs and expenses, including attorney's fees, related to or arising from: (a) any violation of applicable laws, regulations or this Agreement by you (or any parties who use your computer systems, with or without your permission, to access the Service); (b) the use of the Service or the Internet or the placement or transmission of any message, information, software or other materials on the Internet by you (or any parties who use your account, with or without your permission, to access the Service); (c) negligent acts, errors, or omissions by you (or any parties who use your computer systems, with or without your permission, to access the Service); (d) injuries to or death of any person and for damages to or loss of any property, which may in any way arise out of or result from or in connection with this Agreement, except to the extent that such liabilities arise from the active negligence or willful misconduct of the other party; or (e) claims for infringement of any intellectual property rights arising from the use of the Service, Software, or the Internet.

14. DISPUTE RESOLUTION
14.1 In the event any dispute or controversy arising out of or relating to our service, products or licensing, the parties agree to exercise their best efforts to resolve the dispute as soon as possible.
14.2 Mediation. In the event that the parties can not by exercise of their best efforts resolve the dispute, they shall submit the dispute to Mediation. The invoking party shall give to the other party written notice of its decision to do so, including a description of the issues subject to the dispute and a proposed resolution thereof. Designated representatives of both parties shall attempt to resolve the dispute within thirty (30) days after such notice. If the dispute is not resolved within thirty (30) days, the dispute shall be submitted to binding arbitration in accordance with the Arbitration provision. The mediation shall take place at the city of Kissimmee, Florida, USA. Or thought the Internet.
14.3 Arbitration. Any controversies or disputes arising out of or relating to this Agreement shall be resolved by binding arbitration in accordance with the then current Commercial Arbitration Rules of either the American Arbitration Association. The parties shall endeavor to select a mutually acceptable arbitrator knowledgeable about issues relating to the subject matter. In the event the parties are unable to agree to such a selection, each party will select an arbitrator and the arbitrators in turn shall select a third arbitrator. The arbitration shall take place at the city of Kissimmee, Florida, USA. Or thought the Internet.
14.4 Documents, Materials and Information. All relevant materials in the possession of each party to the claim/dispute shall be made available to the other party for review and copying no later than forty-eight (48) hours after the notice of arbitration is served.
14.5 Final Authority. The arbitrator(s) shall not have the authority, power, or right to alter, change, amend, modify, add or subtract from any provision or to award punitive damages. The arbitrator shall have the power to issue mandatory orders in connection with the arbitration. The award rendered by the arbitrator shall be final and bind on the parties, and judgment may be entered thereon in any cour